MEDICAL ALERT SERVICES ASSISTANT

This job posting is no longer active.

  • St Cloud, MN
  • CentraCare - St. Cloud Hospital
  • Medical Alert Service
  • Part-time, Day
  • 40 hrs/two weeks; hours vary Monday-Friday 8am-4:30pm
  • Clerical/ Administrative
  • Career Band: A1 Administrative Support 1
  • Req #: 202001523-50544
  • Posted: March 4, 2020

Summary

JOB SUMMARY:
Assist Medical Alert program staff by answering trouble calls for current clients, troubleshooting technical issues via phone, coordinating volunteers to complete on-site troubleshooting if needed.

PRIMARY RESPONSIBILITIES:

  • Accept intake referrals for new clients.
  • Assist with completing of follow-up calls to clients who neglect monthly button testing.
  • Prepare units for installation by volunteers or for shipment for clients self-installs.

EDUCATION:

  • High School diploma required.

PREFERRED QUALIFICATIONS:

  • Previous medical field experience preferred.
  • Previous experience working with elderly clients or clients with special needs preferred.

ADDITIONAL QUALIFICATIONS:

  • Outstanding customer service and office/computer skills required.

CentraCare Health and Carris Health have made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare Health and Carris Health are EEO/AA employers. 

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