Nondiscrimination Notice

Nondiscrimination Notice


CentraCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, gender-identity or expression. CentraCare does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation, gender-identity or expression.

CentraCare:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages


If you need these services, contact: Interpreter Services at 320-255-5989.

Filing a Grievance:

If you believe that CentraCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:


CentraCare's Director of Workplace and Patient Diversity
1406 Sixth Avenue North
St. Cloud, Minnesota 56303
Call: 320-255-5989
TTY: 320-255-5983
Fax: 320-200-3219
Email: WorkplaceandPatientDiversity@centracare.com


You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our Director of Workplace and Patient Diversity is available to help you.

Filing a Civil Rights Complaint:

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
1-800-537-7697 (TDD)

Complaint forms are available here.