This information applies to you if you are a CentraCare team member.
This information applies to you if you are a CentraCare team member.
ACTION REQUIRED: ENROLLMENT IN COBRA IS NOT AUTOMATIC! YOU MUST ACTIVELY ENROLL IN COBRA THROUGH WEX TO HAVE MEDICAL AND DENTAL COVERAGE(S) REMAIN ACTIVE.
If you do not actively elect COBRA coverage through WEX, your group medical and dental coverage(s) will end on the last day of the month in which your employment ends.
You are responsible for completing and returning the COBRA enrollment form to WEX in a timely manner in order to enroll in COBRA coverage.
You cannot elect COBRA until the first of the month after your termination date.
If you are enrolled in the company’s medical, dental, and/or life insurance coverage, you may elect to continue your coverage under the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) for up to 18 months after your coverage ends at up to 102% of the full premium rate. This represents the company’s full cost of coverage.
All other benefits, including life insurance and long-term disability, will cease upon the employee's separation date; however the team member may choose to convert basic life insurance and any supplemental life insurance benefits they carry. Additional details on this process will be provided by CentraCare's COBRA administration partner, WEX.
If paid salary continuation, the employee portion of the medical and dental premiums will automatically be deducted post-tax on a bi-weekly basis and continue for as long as, and to the extent that, the employee remains eligible for COBRA continuation. If the employee does not elect COBRA, the premiums will be refunded to the employee through the bi-weekly payroll after the sixty (60) day election period. The Company will continue to cover the Employer portion of the medical and dental premiums for the duration of the severance salary continuation period, to the extent that, employee remains eligible for COBRA continuation. The employee should consult the COBRA materials, to be provided by CentraCare's COBRA administration partner, WEX, for details regarding these benefits. All other benefits, including life insurance and long-term disability, will cease upon the employee's separation date however, the employee may choose to convert basic life insurance and any supplemental life insurance benefits they carry. Additional details on this process will be provided by WEX.
Life insurance premiums must be paid directly to WEX.
What to Expect: An explanation of your COBRA coverage rights and instructions for electing COBRA coverage will be mailed to you and your dependent(s), if applicable, under separate cover by WEX after the end of the month in which you separated. You will have 60 days from the date of the COBRA notification or 60 days from the date your coverage ends, whichever is later, to elect COBRA coverage. You will then have 45 days from the date of your COBRA election to make your first payment. Once payment is received, your coverage will be reinstated retroactively to the day your coverage ended. You must continue to make timely payments in order to continue your COBRA coverage.
📞For additional information about your rights to COBRA coverage, contact WEX at 866-451-3399.
COBRA Details
WEX is our COBRA vendor. Please contact WEX with any questions you may have:
COBRA and Direct Bill Participant Services Contact Information:
- Hours of Operations: 6:00 AM to 9:00 PM CT, Monday through Friday
- Phone Numbers: 1-866-451-3399
- Fax Numbers: 1-888-408-7224
- COBRA Payments / Forms PO Box: PO Box 2079 Omaha, NE 68103-2079
- Make ACH payments for free, set up recurring payments, view your payment history online, real time updates, and has a free mobile app option as well.
- Credit card payments are accepted with an additional convenience fee of $20/payment.
- Email Address: COBRA Customer Service: cobraadmin@wexhealth.com.
- COBRA is a continuation of the same insurance plan you have as an team member of CentraCare when you leave employment.
- You have 60 days to make COBRA elections. The coverage and Premium costs will start the first of the month following your last day of insurance coverage.
- You can continue health insurance for up to 18 months or until age 65 whichever comes first. You can continue life and dental for up to 18 months.
- You do not have to keep coverage for the full 18 months. Coverage is monthly.
- You can keep COBRA coverage up to 18 months, however, your right to continue will cease immediately if:
- you become covered under another group health plan because of employment, re-employment, marriage, or re-marriage that does not include a pre-existing condition exclusion clause; or
- you become eligible for Medicare; or
- you fail to pay the monthly charge for this coverage on time; or
- our health plan is terminated; or
- a final determination has been made that you are no longer disabled.
- If you elect in COBRA you will not receive new cards. Please keep the same cards to use during COBRA that you used during employment.
- If you did not elect to take Medicare Part B or D because you were covered under the CentraCare Health plan you can submit a Benefits Question case and request to have Human Resources complete the employer continuation of coverage documentation required by Medicare.
- You will be contacted with any plan changes and premium cost changes.
- If you have changed marital status, have dependents that may no longer be eligible, or you or your spouse have changed addresses, please notify WEX as soon as possible.
CentraCare 2025 Rates


Monticello Union 2025 Rates


- After the first payment, payments are due by the first of the month for coverage of the same month.
- You will need to track your payments. You will not receive monthly invoices.
- Wait for your COBRA notice from WEX it will outline your payment options and further details. Payment options include sending in a check, setting up an ACH payment (free), or paying by credit card ($20/payment fee).
WEX Health Inc.
PO Box 2079
Omaha, NE 68103-2079
This program is designed to ensure you receive the best possible care through one-on-one coaching with a licensed clinician, supporting your physical, emotional, and overall well-being.
AiRCare provides expert counseling and professional support to help team members and their families lead healthier, more productive lives at work and home.
Here are a few areas where AiRCare may help:
- Navigating a major life transition
- Difficulty managing stress
- Recent or ongoing emotional struggles
- Struggling to manage emotions
- Feeling hopeless or helpless
- and so much more
Contact AiRCare Anytime:
- 855-806-1028
- centracare@aircarehealth.com
Benefit Details
- So long as proper notice is provided, accrued but not used PTO will be paid out on the next regular pay date following the termination date.
- Accumulated PTO may not be used in lieu of proper notice. The last day of employment must be a day actually worked.
- Accrued but not used PTO will be paid out on your final regular earnings paycheck.
- Team members who change from an eligible employee status to either temporary or casual will be paid their accrued and unused PTO as of the effective date of the change and start accruing at the rate required by MN statute.
- If a team member transfers to another entity of CentraCare, their PTO will transfer to their PTO bank at the new entity. Team members transferring to CentraCare - Monticello contract positions will have their PTO balances paid out as of the date of their transfer.
If you had frozen sick leave hours, please note those will not be paid out.
For additional information about your medical and/or dental coverage, contact the applicable third-party administrator/insurer, as follows:
- Medical and Prescription Drug: HealthPartners, 1-844-565-0629, www.healthpartners.com/centracare (Group #71056)
- Dental: Delta Dental of Minnesota, 800-448-3815, www.deltadentalmn.org, (Group #000970)
📞If claims are denied in the HealthPartners’ system, members can call and request that HealthPartners reprocess up to the amount due at 1-844-565-0629.
📞If you have questions, contact The Standard at 1-800-634-1743 or cbt@standard.com.
📞 If you have questions, contact The Standard at 1-800-634-1743 or cbt@standard.com.
📞 If you have questions, contact The Standard at 1.800.634.1743 or cbt@standard.com
Voluntary AD&D insurance coverage will end on your last day of employment. AD&D insurance cannot be continued, and there are no portability or conversion rights for AD&D coverage.
Life insurance coverage ends on the last day of the calendar month in which your employment terminates. You may have the right to extend your Life Insurance Benefit and your Dependents Life Insurance Benefit for up to 18 months under the Minnesota Extension of Life Insurance Benefit provision (also see COBRA Continuation section). You must elect in writing to extend your Life Insurance Benefit and your Dependents Life Insurance Benefit within 60 days of the later of:
- The date on which your Life Insurance Benefit under the Group Policy would otherwise end; and
- The date you receive written notice from your Employer of your right to extend your Life Insurance Benefit and your Dependents Life Insurance Benefit. The continuation of life is offered through WEX like other benefits.
At the end of your full COBRA period, you have the right to convert coverage. You must apply to convert your coverage and pay the required premium for your converted coverage within 31 days after the date of any Qualifying Event.
📞 If you have questions, contact The Standard's at 800-378-4668 or email cbt@standard.com.
📞 If you have questions, contact The Standard at 800-378-4668 or cbt@standard.com.
If you elect COBRA coverage, you may access AiRCare Services for the duration of your COBRA coverage.
📞 Contact AiRCare by phone at 855-806-1028 or by email centracare@aircarehealth.com.
📞 To learn more, visit MetLife.com/individual-legal-plans or call the Client Service Center at 833-214-4175.
📞 Contact Farmer’s Insurance directly for additional information at: 866-586-6048 or visit www.farmers.com.
Service Awards. Service Awards will no longer be granted after your termination date. Service Awards granted prior to termination remain active for up to 14 days after termination. Unredeemed awards from the last 365 days can be redeemed at https://centracareservice.isrewards.com. The website requires a personalized code which was sent to you in a letter from Incentive Services after your anniversary date. If you no longer have the code, please contact Incentive Services directly at 1-800-337-8915.
📞 Please contact Fidelity directly for additional information at 1-800-343-0860 or visit their website at www.fidelity.com.
Claims Reimbursement. Claims will continue to run automatically against your HRA funds through the end of the month in which you separate. If COBRA continuation is elected, you will continue to have access to your HRA balance.
If you have turned off the auto-reimbursement through your HRA, you will be able to manually submit for reimbursements for claims occurring through the end of the month in which you separate. If COBRA continuation is elected, you will continue to have access to your HRA balance.
📞 Please contact HealthPartners directly for additional information at 1-844-565-0629, www.healthpartners.com/centracare (Group #71056).
Core ContributionYour eligibility for the 2025 Core Contribution has been forfeited if you are not working on the last day of the year.
MatchYour eligibility for the employer 401(k) match ends on the day your employment ends. If a team member has worked 1,000 in the calendar year, the 401(k) match is 100% vested for the year.